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Baulkham Hills

SummitCare’s new facility at Baulkham Hills opened its doors in late 2017 and offers state-of-the-art residential care to the aging population of Sydney’s Northwest. The $60 million purpose-built, architecturally designed facility is equipped with the latest technologies in quality of life and quality of care. From a variety of dining options to lounges, sitting areas, in house entertainment, a library, media room and an onsite café, residents are spoiled for choice and constantly entertained. The facility also specialises in dementia and Alzheimer’s care, helping maximise comfort, safety and harmony for residents. In an effort to sustainably deliver these technologies, SummitCare came to NCIS seeking cutting-edge GPON network infrastructure.

The Client's Challenge

Australia’s aged care sector is fast-responding to technological transformation in robotics, science and e-Health, with digital innovations being adapted to improve seniors’ wellbeing in numerous ways. It’s essential for any new facility to accommodate Australia’s growing aging population, which means taking advantage of new data intelligence, monitoring and analysis opportunities emerging with the growing Internet of Things (IoT). Not only does the latest communications technology enable providers to offer better care, it also streamlines processes for staff, providing this enhanced care to a wider range of residents. SummitCare recognised that quality, scalable network infrastructure was crucial to providing technologically advanced care, both now and in the future, at Baulkham Hills.

The NCIS Solution

To fulfil these needs, NCIS deployed a fully-integrated GPON solution to manage all SummitCare’s communications requirements on one sustainable and powerful carrier-grade internal network. With the latest innovative communications technologies, we provided feature-rich and reliable infrastructure that enables SummitCare to leverage the full benefits of the IoT. Not only does this give the facility a strong advantage in today’s competitive aged care market, it will also ensure easy upgrades to innovations of the future. With this advanced network infrastructure, Baulkham Hills boasts far less capital, maintenance, administration and operational costs with better environmental sustainability than most facilities, nation-wide. Here are just some of the many benefits SummitCare says it has enjoyed thanks to GPON:


Benefits of the
NCIS Solution

Quality of life

Staff now have extensive personal, face-to-face time with residents, while feature-rich entertainment and fast connectivity keeps residents constantly entertained and connected.

Quality of care

SummitCare is now extremely well-placed to take advantage of data insights and the latest developments in e Health as they arise. This will allow a stronger understanding of both patients and market trends. Plus, with doctor-to-patient video conferencing, remote monitoring and a range of other cloud-based services, care has and will be enhanced in numerous ways.

Space savings

With just a one communications room, the facility has minimal space taken up by infrastructure. This space has been integrated into the building design to provide more activities for residents to choose from.


Our infrastructure has paved the way for a smooth migration to network solutions of the future. This means residents can age in place, without having to move facilities as their care requirements change