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Managed IT Services

Expand your capabilities with the provider you trust

NCIS is a premium Managed Services provider, offering Dedicated Internet and Voice solutions via our high-performing GPON, ultra-resilient network. We provide Voice and Cloud, as well as ISP and MS solutions, with access to aggregated Layer 2 and Layer 3 services from most major carriers. An ideal platform for you next Managed IP WAN or SDWAN deployment.

With our Managed Services, you’ll enjoy robust service you can rely on:

Dedicated Internet Access (DIA)

Ensure your critical applications are scalable 24/7, with dedicated business internet running at up to 10Gbps speed and a 1:1 bandwidth guarantee.

NCIS Managed Services Data & Voice

Benefits of
Managed Services

Outstanding connectivity

With our data solutions, you’ll enjoy high speed, low latency connectivity to all major content providers across Australia and New Zealand.

Local support, 24/7

NCIS provides local Australian-based support that you can count on. All assistance is straight through us, meaning you’ll never have to deal with big telcos or long and frustrating wait times.

Slash your phone bills

Our PBX solution has been proven to reduce business phone bills by up to 80 per cent, bringing you the service you need without the cost. You’ll receive free inter-office and branch calls and licensing based on call numbers. Plus, with reduced outbound call charges and fixed-term monthly fees per line, you can minimise costs and maximise value.

Ultra-secure network

Our dedicated business internet solution is custom-built to protect you from attacks. It comes equipped with secure web server configuration, automatic detection and blacklisting of SIP attack tools. Plus, all voice traffic is also encrypted via SRTP, guaranteeing you peace of mind in knowing your PBX is more secure.

Flexible coverage solutions

With flexible bandwidths, easy upgrades and diverse connectivity to all major Cloud providers, you’ll enjoy simpler implementation, connectivity and ongoing service. We also partner with a wide array of carriers to ensure several coverage options, deployed either on premise or through the Cloud.

A business-only network

Our network does not include any residential users. Instead, all customers receive a dedicated business internet pipeline. With reliable business grade connectivity, you’ll reduce congestion and maximise productivity.

Exciting apps & features

With a range of apps for both Android and iOS, softphone for Windows, and clientless web conferencing, you can expand your business opportunities and reach new heights in customer communications.

NCIS Group Services